Retail Customer Experience that Delights!
Enhance your customers shopping experience with DigiCamp360 Retail Solutions. Deliver contextual offers and personalized deals based on browsing behaviour. Partner with us to design impactful campaigns that drive leads and boost customer acquisition and retention.
A One-Stop Digital Touchpoint for E-Commerce
DigiCamp360 empowers businesses with advanced CPaaS retail solutions to personalise customer experiences, enhance reach and efficiency, and leverage market insights. Our retail marketing communications tools enable omnichannel interactions, reduce costs, boost agility, and drive customer loyalty and growth.
Targeted Advertising
Engage customers with personalised retail marketing campaigns. Use data-driven, targeted promotions to boost conversion rates and enhance customer satisfaction.
- Deliver promotional alerts to the right audience at the right time with personalised SMS campaigns.
- Enhance retail engagement through WhatsApp and RCS with multimedia-rich ads that drive real-time interactions.
- Leverage advanced segmentation to deliver targeted and relevant promotions via retail email marketing API.
- Interactive and personalised voice ads delivered directly to the target audience using retail voice API solutions.
Promotional Broadcasting
Build a strong connection with customers using our omnichannel broadcasting solutions. Deliver promotional communications on trusted platforms to drive conversions.
- Instantly reach customers with time-sensitive promotions like discounts and retail sales announcements via SMS.
- Share discount codes and offers through interactive campaigns featuring images, videos, and carousels with WhatsApp and RCS retail solutions.
- Deliver personalised reminders and special offers using automated workflows with the DigiCamp360 Email API.
Order and Shipping Updates
From order confirmation to shipping updates, keep customers informed at every touchpoint. At DigiCmp360, we prioritize the post-purchase experience to foster customer loyalty.
- Provide exceptional customer assistance with automated SMS alerts for order confirmations and shipment status.
- Real-time order updates and interactive tracking links through WhatsApp and RCS.
- Deliver order updates with customized purchase suggestions using email API services.
- Use voice OTP solutions for retail to securely deliver order updates via calls.
Personalised Follow-Ups
DigiCamp360 supports post-purchase follow-ups to reduce cart abandonment, foster brand advocacy, and provide cost-effective marketing opportunities.
- Promote complementary products through interactive voice call solutions via DigiCamp360 , encouraging repeat business.
- Keep your customer engaged post-purchase by offering special discounts and requesting feedback through DigiCamp360 SMS API.
- Deliver thank-you notes and send invitations for future events using JioCX WhatsApp and RCS solutions for retail.
Loyalty Program Management
Amplify your customer loyalty experience by integrating exclusive offer messages with the DigiCamp360 CRM dashboard. Keep your customers informed and engaged on loyalty status, points rewards, and more.
- Automate reminders about loyalty rewards and program status with DigiCamp360 SMS API.
- Engage customers on their preferred channels with WhatsApp Business solutions, allowing them to access exclusive offers and redeem points.
- Boost engagement with rich media elements like videos, graphics, and interactive games that highlight loyalty benefits.